Making interactive voice response systems friendlier to older people
D.I. Miller, C. Messier, M. Gagnon, V. Talbot
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Keywords: interactive voice response; memory; attention
D.I. Miller, C. Messier, M. Gagnon, V. Talbot (2010). Making interactive voice response systems friendlier to older people. Gerontechnology, 9(2), 232-232
https://doi.org/10.4017/gt.2010.09.02.259.00