Attitudes and behaviours towards web accessibility and ageing: Results of an industry survey
T. Gilbertson
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AbstractThe Web Content Accessibility Guidelines (WCAG 2.0) released in 2008 by the World Wide Web Consortium (W3C) included older people as a population that directly benefits from accessible development. Although these guidelines were published six years ago, the web accessibility needs of older people remain hidden. A survey of web industry professionals found that only half of the people surveyed agreed that ageing was a web accessibility issue. Knowledge of older people-specific guidelines was even lower with fewer than 20% of web professionals even being aware of the WCAG's ageing-specific documentation. The results suggest that older people are a hidden group in terms of accessibility. Not only are developers widely unaware of specific documentation regarding web accessibility for older people, half of respondents did not agree that ageing was an accessibility issue with project managers being more likely to hold this view.Keywords: web accessibility, standards, guidelines
T. Gilbertson (2014). Attitudes and behaviours towards web accessibility and ageing: Results of an industry survey. Gerontechnology, 13(3), 337-344
https://doi.org/10.4017/gt.2015.13.3.004.00