Can technology adoption for older adults be co-created?
Y. Lu, C. Valk, J. Steenbakkers, T. Bekker, T. Visser, G. Proctor, O. Toshniwal, H. Langberg
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AbstractTechnology can be very valuable to support older
adults to remain healthy and active in their daily living. How to design technological
product and service systems that will be adopted by older adults however still remains
a challenge. This paper reports on an empirical study on how a co-creation ideation
process can contribute to the technology adoption of older adults conducted in an EU
project with multi-stakeholder teams with the aim of promoting physical activities of
older adult citizens. This ideation process is adapted from Method A. By analyzing the
co-creation ideation process from three different processes: the end user value-creation
process, the stakeholder value-creation process and the encounter process in relation to
the technology adoption process, i.e., the domestication adoption process, this paper
demonstrates which technology adoption issues can be already addressed using this cocreation
ideation process and which aspects still need to be taken further into account.Keywords: technology adoption; domestication adoption process; co-creation; value creation; product-service-system; ageing
Y. Lu, C. Valk, J. Steenbakkers, T. Bekker, T. Visser, G. Proctor, O. Toshniwal, H. Langberg (2017). Can technology adoption for older adults be co-created?. Gerontechnology, 16(3), 151-159
https://doi.org/10.4017/gt.2017.16.3.004.00