Determining design requirements for active aging: Personas, experience maps, and stakeholders
B. Schäpers, C. Krewer, M. Yasuoka, D. Becker, S. Heller, M. Kaiser, E. Koenig, F. Müller
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AbstractIn this European multicenter project REACH-Responsive Engagement of the older adults promoting Activity and Customized Health care (REACH), a sensing-monitoring-intervention system is
being developed that can be placed in an unobtrusive manner in various care settings and
living environments of the older adults. In order to develop such a complex user-centered
system, experts from several professions needed to collaborate in a joint development
team. To have a successful development progress, it is essential to perform requirement
specification and analysis in the beginning of the project. A description of the targeted
end-user including the user environment and an analysis of the entities associated with
the user and thus associated with the system is needed. Different methods are used to describe
and analyze these important components of the REACH system, such as describing
use cases, creating personas, developing experience maps, and defining and analyzing
stakeholders. The methods used are described and the findings are reported.Keywords: independent living; smart technology; health; older adults; active life
B. Schäpers, C. Krewer, M. Yasuoka, D. Becker, S. Heller, M. Kaiser, E. Koenig, F. Müller (2017). Determining design requirements for active aging: Personas, experience maps, and stakeholders. Gerontechnology, 16(3), 139-150
https://doi.org/10.4017/gt.2017.16.3.003.00