Specific ICT training of older Brazilian workers
T.M. Raymundo, C. da Silva Santana
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AbstractBackground: Technological advance and the mass insertion of technological equipment and information and communication technologies in the workplace require that workers, especially the older ones, adapt to these changes and deal with difficulties arising from their use. Research aim: Analyze and compare the effect and impact of training on the use of technological devices and information and communication technologies in the participants’ work performance. Methods Quantitative, descriptive, experimental and longitudinal study, composed by: pre-training, training, post-training and follow-up phases. A socioeconomic questionnaire, an interview about the technological devices and information and communication technologies used in the work environment, difficulties and strategies and self-assessment scales of training impact at work were used. Data were analyzed through descriptive statistics, Fisher’s exact test, logistic regression and McNemar test. Results: The mean age was 63.3 years older among the participated 30 workers with 15 men and 15 women. The approach adopted for training was practice centered on the client, in a simple and low complexity way. The positive effect of the training can be observed in the significative reduction of difficulties throughout its phases as well as in the analysis of its the impact. Gender, age, income and years of study showed a significative correlation with the degree of difficulty. The importance of continuing training in the lives of older workers became clear in follow up phase, since some of them presented an increase in difficulty three months after the end of the training. Conclusion: The results of this study indicate the potential of a training program carried out a simple, low complexity and client centered approach. Understanding of how individuals deal with the new technologies, the challenges they impose and the variables that influence their use, are the basis for the development of successful training programs.Keywords: aging, work, workplace, technology, training
T.M. Raymundo, C. da Silva Santana (2019). Specific ICT training of older Brazilian workers. Gerontechnology, 18(3), 168-179
https://doi.org/10.4017/gt.2019.18.3.004.00