Countering design exclusion: An introduction to inclusive design, by S. Keates, J. Clarkson; 2003
L.R. Normie
Full text PDF 
( Download count: 1044)
L.R. Normie (2004). Countering design exclusion: An introduction to inclusive design, by S. Keates, J. Clarkson; 2003. Gerontechnology, 3(1), 56-58
https://doi.org/10.4017/gt.2004.03.01.015.00