Study on the middle aged's use of and attitudes toward Kiosk
M.-J. Kim, Y.-A. Hong, Y.-J. Lee, G.-R. Lee
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AbstractAs gerontechnology develops and non-face-to-face services increase due to COVID-19, kiosks are used more often in our daily lives (e.g., restaurants, hospitals, ticketing, banks, and public institutions). In an increasingly common environment of kiosk, the middle-aged generation who is relatively unfamiliar with digital technology is experiencing many difficulties while using the kiosk. The Seoul Digital Foundation (2022) recently conducted the "Seoul Citizen's Digital Competency Survey" and found that 94% of those under 55 years old used the kiosk, while only 45.8% of those who were 55 years or older used the kiosk, which revealed that there was a digital usage gap. On the other hand, as the elderly population increases. many kiosk research and educational materials for the elderly have been attempted, but it is not enough research and educational materials for middle-aged people. Moreover, even though digital competency surveys have been conducted mainly around the Seoul region, almost no studies have been carried out in urban-rural complex cities and small towns. Therefore, this study will examine the use and attitude of the kiosk for middle-aged people living in urban-rural complex cities and provide basic data on the ways to improve the quality of seniors' life using digital equity and gerontechnology.Keywords: the middle aged, Gerontechnology, kiosk, untact, digital education
M.-J. Kim, Y.-A. Hong, Y.-J. Lee, G.-R. Lee (2022). Study on the middle aged's use of and attitudes toward Kiosk. Gerontechnology, 21(s),1-1
https://doi.org/10.4017/gt.2022.21.s.652.pp4