Older people´s evaluation panel for development of digital and technology
The Union for Senior Services, VALLI
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AbstractDuring recent years and as a result of the COVID-19 pandemic, Finnish society, with its varied services, has digitized rapidly. At the same time, the use of technological solutions, for example, in healthcare or elderly care has increased. As a result, many people from different backgrounds, especially older people, find it difficult to use digital and technological services and equipment, as the solutions face many problems in terms of accessibility and utility, among other challenges. This is a challenge not only for the end-users, for example, older people, but also for product developers and companies, if no one is using the service or the product. It is also a challenge to society and the public services, because of the trend of transferring services to the Internet and reducing traditional services. The solution is user-oriented development. User-oriented development means making sure that services and products that are developed are inclusive and people find it beneficial to use and purchase them. User-oriented development offers new knowledge and understanding to digital and technology developers, as there is diversity among the population, as well as the older population. For example, all the factors of geographical area of residence, wealth, cognitive and physical skills, education level, digital skills, individual´s safety net, mode of living, being included in one or more marginalized group, previous working life and professional, affect the use of digital services and technological equipment.Keywords: digital inclusion, older people, user-oriented development
The Union for Senior Services, VALLI (2024). Older people´s evaluation panel for development of digital and technology. Gerontechnology, 23(2), 1-1
https://doi.org/10.4017/gt.2024.23.s.867.pp