Stakeholder analysis within the innovation ecosystem: A gerontechnology case in Hong Kong
Chloe Pui Yee Siu*
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AbstractBackground: Hong Kong is experiencing rapid demographic ageing, similar to or ahead of many countries in Asia. In response to the many issues accompanying an ageing population, the Hong Kong Special Administrative Region Government (HKSARG) has prioritized gerontechnology, a field merging support services and technological advancements for elder care. A critical element for the future of this sector is the development of stakeholder collaboration within the gerontechnology ecosystem. This study aims to thoroughly examine the ecosystem's evolution by applying the innovation ecosystem concept and analyzing stakeholder engagement across the ecosystem.
Objective: This study seeks to explore the development of gerontechnology in Hong Kong through the lens of the innovation ecosystem concept. It aims to dissect stakeholder engagement by evaluating their positions, interests, motivations, and power within the ecosystem.
Method: Utilizing qualitative research methods, this study analyzed and discussed the viewpoints of 30 interviewees on stakeholder engagement through in-depth interviews and sketching techniques. The objective was to map out the gerontechnology ecosystem comprehensively.
Results: The study provides insights into the specific characteristics of the gerontechnology ecosystem, including its interconnectivity, common objectives, value chain, and micro-level insights. It highlights the pivotal roles of stakeholders in advancing gerontechnology in Hong Kong and outlines their potential contributions to the ecosystem.
Conclusion: The study provides a new perspective via its use of the innovation ecosystem to explain gerontechnology development, highlights the interconnected nature of stakeholder ecosystem development, and provides valuable insights into the stakeholders' roles. It suggests practical strategies for the government to collaborate with various stakeholders to foster social good through collective action, thereby promoting gerontechnology within the Hong Kong context.Keywords: Gerontechnology, ecosystem, innovation ecosystem, stakeholder analysis, Hong Kong
Chloe Pui Yee Siu* (2024). Stakeholder analysis within the innovation ecosystem: A gerontechnology case in Hong Kong. Gerontechnology, 23(1), 1-19
https://doi.org/10.4017/gt.2024.23.1.861.08