AI in ambulatory care: Stakeholder needs, challenges and anticipations towards a hybrid, multimodal interaction AI-system
T. Roos, C. F. Purps, K. Michael, N. I. Schmidtmann, M. Woelfel, C. Kunze
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AbstractAs the global population ages, there is a growing need to provide personalized, sustainable and effective care for elderly individuals, particularly during pandemics. The challenges of a pandemic disproportionately affect older people with care needs and their families. Due to contact restrictions, many voluntary and semi-professional support services (e.g. everyday support) cannot be provided (Horn & Schweppe, 2020). This creates an additional barrier to often already fragile care arrangements. Limited contact can lead to an increased risk of social isolation and loneliness for those in need of care and their relatives, which can be associated with considerable physical, cognitive and psychological health problems (Naito et al., 2023). One potential solution to address this issue is the use of systems using artificial intelligence (AI) to support their daily living. The digital care assistant KARE, as a hybrid multimodal interaction system, helps to support contact-reduced healthcare on site and enable interpersonal interaction that is conducive to maintaining health. AI-systems like KARE provide personalized care and support to elderly individuals and their caregivers, even during times of limited contact.Keywords: artificial intelligence, ambulatory care, empowerment, interaction
T. Roos, C. F. Purps, K. Michael, N. I. Schmidtmann, M. Woelfel, C. Kunze (2024). AI in ambulatory care: Stakeholder needs, challenges and anticipations towards a hybrid, multimodal interaction AI-system. Gerontechnology, 23(2), 1-1
https://doi.org/10.4017/gt.2024.23.s.932.opp