How can interaction analysis research contribute to the development of a conversation system between a robot and an older person with dementia?
R. Makino, A. Yamamoto, K. Uchida, K. Kadota
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AbstractVarious troubles can arise when older individuals with dementia interact with robots. These troubles can reduce their motivation to converse with a robot, thereby diminishing its value as a conversation partner. To resolve this, it is crucial to understand the structure of troubles that occur in the conversations between robots and older patients with dementia. Interaction analysis is a highly effective approach to address this issue. It views communication as a phenomenon in which participants execute their actions in a sequential and interconnected way. By adopting this perspective, it is possible to understand how communication problems are structured and how they can be resolved through the organization of actions, presenting this as a concrete process (e.g. Streeck et.al, 2011 ). This presentation provides an overview of interaction analysis with a focus on the structure of problems that arise in conversations between robots and humans, highlighting prior studies (Komuro, 2018; Komuro & Funakoshi, 2020). Additionally, it demonstrates how interaction analysis can be used to describe the procedures by which experts resolve issues that occur in conversations with older patients with dementia (Kadota et.al, in prees).Keywords: conversations with older adults, interaction analysis, dementia patients
R. Makino, A. Yamamoto, K. Uchida, K. Kadota (2024). How can interaction analysis research contribute to the development of a conversation system between a robot and an older person with dementia?. Gerontechnology, 23(2), 5-5
https://doi.org/10.4017/gt.2024.23.s.1038.5.sp