Operationalizing Wellbeing Frameworks for Ageing Societies: ISO 25554 and Care Innovation
H. Sato (Convener), H.Sato (Japan), H. Miwa (Japan), S. Freeman (Canada), H.McNeil(Canada)
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AbstractISSUE: This symposium will explore how ISO 25554, an international guideline for promoting wellbeing in communities and organizations, can be operationalized in ageing societies. By integrating indicator-based approaches with care standards such as ISO/FDIS 25557, and practical innovations, the session aims to provide actionable strategies for improving wellbeing and care quality. CONTENTS Presentation 1 (H. Sato): What is Wellbeing in ISO 25554:2024? Principles, Governance, and Continuous Improvement Overview of ISO 25554 principles, governance model, and alignment with SDGs and WHO Healthy Ageing. Emphasis on PDCA-based continuous improvement and indicator-driven evaluation. Presentation 2 (H. Miwa): Developing Care Standards in ISO 25557 and Creating Wellbeing in Care Fields Introduction to ISO 25557’s inclusive care framework and discussion on hybrid approaches combining ISO 25554 and ISO 25557 for ageing-in-place strategies. Presentation 3 (S. Freeman): Utilizing D-CGA with ISO 25554 Framework for Aging in Place This project demonstrates the digitization of Comprehensive Geriatric Assessment (D-CGA) to improve care quality and responsiveness for ageing-in-place. The research evaluates a variety of sensor technologies for measuring wellbeing-related indicators in older adults, structured within the ISO 25554 framework. Presentation 4 (H.McNeil): Building an AgeTech Theory of Change to Operationalize Wellbeing and Inform Impact Metrics This presentation reports on Phase 1 of a co-led research initiative to develop an AgeTech Theory of Change (TOC) as a foundation for harmonized impact evaluation. The resulting TOC aligns with ISO 25554 by providing a structured, indicator-oriented foundation that supports PDCA-based continuous improvement, while remaining flexible to local definitions of wellbeing and diverse implementation contexts. CONCLUSIONS / ANTICIPATED OUTCOMES ● Practical roadmap for implementing ISO 25554 in ageing societies ● Integration model linking wellbeing frameworks with care standards and indicator-based digital solution. ● Identification of collaborative research opportunities for standard-based innovationKeywords: ISO 25554, wellbeing framework, ISO 25557, quality of care, CGA
H. Sato (Convener), H.Sato (Japan), H. Miwa (Japan), S. Freeman (Canada), H.McNeil(Canada) (2026). Operationalizing Wellbeing Frameworks for Ageing Societies: ISO 25554 and Care Innovation. Gerontechnology, 25(2), 1-10
https://doi.org/10.4017/gt.2026.25.2.1589.3